Friday, May 15, 2015

Going Mobile For Your Mobile #MyAirtelApp

Do you use your smartphone as much as I do, I don't know but if you do or if you plan to and you have the Airtel connection then read on!

I moved to Airtel a few years ago because I was unsatisfied with the operator I had. And it was a good move for sure. Slowly my entire family moved to an Airtel connection. While a few members of my family continue to use a postpaid connection I also slowly shifted to a prepaid one as I found it more economical for the type of usage I have. The only drawback was keeping track of my mobile balance and making sure I had enough data in my pack to stay connected.

And then came the Airtel Mobile App. We are in a time space where ease of doing things is of utmost importance. So when your world is coming into your hands through your smartphone, its always smart to keep your mobile 'mobile' in the sense that it has enough balance to help you stay connected at all times. So, I downloaded the app (actually my father insisted I try it out since he already has it on his phone and tablet).
airtel mobile application, benefits, why use airtel

The application has a super simple interface and the three reasons I think you will benefit from using the app are:

Monday, May 11, 2015

Book Review: The Last Ten Percent by TGC Prasad

How many of you have stopped buying from a brand because of poor customer service? How many of you have gone the extra yard to buy from a particular brand because you know that you will get complete support right till the end?

The Last Ten Percent by TGC Prasad talks about that last ten percent which is left out by companies and their employees when they service a customer. That last step that makes all the difference. The book is an interesting read. TGC Prasad talks about his real life experiences and case studies where he has seen both ends of the spectrum.

Book Review: The Last Ten Percent by TCG Prasad
Book Review: The Last Ten Percent by TGC Prasad

It is interesting to read through the stories of brands like Wal-Mart, Starbucks, Nestle - who have established themselves across the world as leaders not because they have something unique to offer but because they have the customer at the heart of everything they do. Their uniqueness actually lies in that extra mile that they are willing to go to ensure customer satisfaction.

Thursday, May 7, 2015

Kapil Sir Kya Hai Ye #EkNayiLeague

I know a lot of us go a bit crazy when it comes to cricket. And there is no dearth of fans of the great Mr. Kapil Dev. So when he joined twitter @therealkapildev and announced his #EkNayiLeague - the world went crazier. What is this Nayi League that Kapil sir is coming out with? A lot of people are playing the guessing game trying to figure out what this is all about. Mr Kapil Dev will be revealing it on his twitter account soon but until then I decided to play detective and figure it out myself. And to take some hints I decided to watch and hear what Mr Kapil Dev has to say to some celebrities about his Nayi League (*takes out the magnifying glass and goes hunting for clues*)

He says that celebrities would fail if they played his Nayi League with their heart - 'dil se khela to hit wicket' - so first guess - its a game of some sort! And if you can't use your heart you must need your brain - so this has to be some sort of competitive game - right?

He talks to Dhoni about his retirement plans - narrating his own case and his chat with Mr Devanand. Kapil sir tells Dhoni never to retire, "kabhi nahin kabhi nahin" warning him that his 'Nayi League' is very different where even Dhoni is going to be hit-wicket if he plays with his heart. He talks about how well Dhoni has led the Indian team. Is this game going to have teams playing against each other? Maybe!

Kapil sir feels very proud of Yuvraj Singh and the fact that he was offered 16 crores. Kapil sir is proud that finally sports in India is also getting monetary returns like it does in other countries. Hmmm... so there is money involved - this has to be a show with a huge jackpot at the end.

Kapil Sharma aka Bittu (my favorite host on the comedy show - Comedy Nights with Kapil) is also addressed. Mr Kapil Dev tells Bittu that he loves the way Bittu throws a googly at his guests and how his entire show is about connecting at the heart. But again Bittu is warned that he will not be able to survive the Nayi League if he plays with his heart. OK, so this show is not only about cricket or sportsmen. If Bittu is going to play, it has to involve celebrities from all fields of life.

So let me summarize my guesses so far and see if we can conclude something meaningful:

1. Its a game show
2. There are big prizes
3. Its going to be played by celebrities
4. It can't be played with your heart - so you need your brains for sure!

I think #EkNayiLeague is going to be a quiz show that will be shown on television. Mr Kapil Dev is going to be the host and the prizes are going to be huge. It might have teams of celebrities competing against each other!

This is my guess, if you think it is something different you can leave your answers on the website and you could actually win Rs 1,00,000!

I do  hope my guess doesn't turn out to be ridiculously off track!